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Eurasian Society of Educational Research
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College House, 2nd Floor 17 King Edwards Road, Ruislip, London, HA4 7AE, UK

'systems theory perspective' Search Results



The Critical Importance of Support Systems for Women Educational CEOs

women educational ceos superintendents support systems

Katie Higginbottom , Kerry Robinson


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Research has shown that effective support systems are key to an educational CEO for success and tenure in the position. This qualitative secondary analysis (QSA) of women educational CEOs from the United States and Canada allowed for the reexamination of interviews from 37 participants focused on the importance of support systems. Findings uncovered six different themes or areas of support/hindrances: three formal supports/hindrances, policy, school board, and staff, and three informal supports/hindrances, family, community, and mentors/other women educational CEOs.

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10.12973/eujem.2.2.59
Pages: 59-72
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785
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2038
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Indonesia has achieved equal parity in access to education, income, and career opportunities. Yet in many parts of the country, female academic leaders are still highly under-represented in top academic boards. This study examines how fourteen (14) Indonesian female higher education academic leaders (FALs) enact identity salience and agency in performing their duties, while experiencing social control schemas or ‘triple binds’—exigencies of gender roles, unequal power-plays due to social status and positions, and lack of organizational resources and capital in higher education—in Indonesia, one of the world’s emerging economies still consolidating democracy and building necessary social, fiscal, and physical infrastructures. Taken as a whole, the study found the ‘triple binds’ as aggregate constraints for female leadership progression, driving female academic leaders to resist and rise above this discursive struggle and confrontation through sense-making, assertiveness, depth of conviction, a take-charge attitude, and the use of other tactical strategies like networking with key gatekeepers to obtain the resources they need. The study presents a framework of the triple binds that university leaders can use to assess constraints to academic leadership.

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10.12973/eujem.3.2.37
Pages: 37-50
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642
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Over the last two decades, research has reached the conclusion that educator teamwork is necessary to ensure the achievement of school goals. No attempts, however, have been made to provide integrative evidence regarding its contribution to school effectiveness. To fill this void, the authors review two decades of professional team research in the context of schools. Specifically, the article has two objectives: (1) To review the existing conceptualizations of the terms 'team' and 'teamwork' in the school context; (2) To provide a systematic review of the impact of teamwork on school effectiveness. The systematic search resulted in 23 papers reporting three non-empirical and 20 empirical studies. The results of the review revealed a lack of agreement concerning the conceptualization of the terms 'team' and 'teamwork', which may affect comparability among studies. Furthermore, no comprehensive picture emerges regarding the consequences of teamwork for the individual teacher, the team, or the school as a whole. Indeed, studies refer to a wide range of variables within different contexts and configurations. This review contributes several important insights that may set the agenda for the next wave of research on teamwork in schools.

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10.12973/eujem.4.2.109
Pages: 109-127
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3278
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4

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Theories of distributed leadership suggest that organizational learning and change results not from the efforts of a single individual, but rather from a network of people working within their broader systems. Team empowering leadership enhances human resources development of the organization to promote the sharing of knowledge that is necessary for change. In this study, we study transformational and distributed leadership team that have been linked to improving working conditions and students’ learning in high-needs schools. Specifically, we highlight a team-based intervention where positive organizational improvements were made to academically struggling schools, and then qualitatively examined the associated processes to understand what enabled the occurrence of those positive changes. We find that the team structure allowed for the clarification of expectations, enhancement of communication, and improvement of educator working conditions through professional development support and distribution of leadership responsibility, which ultimately resulted in improvement in school culture and performance.

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10.12973/eujem.5.1.1
Pages: 1-14
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Poverty is a clustered and corrosive disadvantage that affects students throughout their lives. The education system has been positioned as an opportunity to break the cycle of poverty. Yet, the education system continues to fail to achieve its potential. We conceptually explore how educational leaders could perceive their responsibility in assisting children experiencing poverty and in leveraging the education ecosystem to fulfill the promise of full capability functioning through self-agency and empowerment. We call for an education leadership shift from an outcomes-based paradigm to a student-focused paradigm that embraces the complexity of poverty, develops students’ opportunities for self-agency and empowerment, and ultimately leads to a higher quality of life. We propose an interdisciplinary model of leadership.

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10.12973/eujem.5.2.87
Pages: 87-95
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333
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774
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Quality of Administrative Services in Higher Education

administrative services higher education importance-performance service quality servqual tqm

Spiridon Rizos , Eleni Sfakianaki , Andreas Kakouris


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This study investigates the quality of higher education institutes’ (HEIs’) administrative services by assessing student satisfaction in the context of Total Quality Management (TQM). Differences between students’ perceptions and expectations of administrative service quality are examined and discussed. A questionnaire survey was developed employing the SERVQUAL service quality model, the results of which were further enhanced by the application of importance-performance analysis (IPA). All five dimensions of the model were explored (reliability, assurance, tangibles, empathy, and responsiveness) with data from the 104 students from five Greek HEIs who participated in the survey. The results of the IPA complemented the survey research by enabling recommendations for importance and performance. The study’s findings indicate that students’ expectations are not met by the administrative services provided at the time of examination. A gap is observed between perceptions and expectations on all dimensions, indicating the necessity to make improvements to enhance service quality.

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10.12973/eujem.5.2.115
Pages: 115-128
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686
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1839
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7

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Early Childhood Care and Development (ECCD) directors are crucial for sustainable quality ECCD centre management, leading to a focus on efficient 21st-century practices. Planning principles are essential for managing the complexity of early childhood education services. This paper aimed to explore how ECCD directors plan management activities in their centres in Ghana. The study was conducted in sixteen ECCD centres located in five metropolitan and municipal districts within the Greater Accra Region of Ghana. The study involved 20 participants, including directors/head teachers and board members, selected using a purposive sampling strategy. Data were collected through interviews and document reviews. Although evidence from the study showed that ECCD directors put much effort into managing their centres, the study found that ECCD directors experience various challenges concerning applying the basic management principle of planning at their centres. In this article, the authors contend that planning is a crucial management function that sets achievable goals in line with the ECCD centre's vision and provides direction for actions to achieve ECCD goals. In addressing the identified challenges, the researchers developed a systems-based planning framework to guide directors in their planning roles at the ECCD centres.

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10.12973/eujem.7.2.125
Pages: 125-138
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846
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School leadership in Nepal is shaped by sociocultural, institutional, and resource-related challenges. This study fills a gap in the literature by examining leadership dynamics within this unique and diverse educational context. Guided by resilient leadership theory as a referent, this qualitative case study, grounded in a constructivist paradigm, involved semi-structured interviews with public high school principals to investigate their workplace challenges and coping strategies. The findings reveal challenges including sociocultural and gender biases, teachers’ resistance to modern pedagogical practices, and resource limitations. They navigate these challenges through strategies of humility, intrinsic motivation, and collaborative partnerships. The findings highlight the need for systemic reforms to promote gender equity, enhance professional development, and increase resource allocation. This study presents a resilient and adaptive leadership framework for policymakers, emphasising the need to implement gender-inclusive policies and leadership training programs to address the challenges faced by principals in their diverse educational contexts.

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10.12973/eujem.8.1.1
Pages: 1-12
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578
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This study comparatively examines state policies of university autonomy in the Eastern Neighborhood countries of the European Union, with a particular focus on Georgia, Ukraine, and Moldova. Guided by the principles outlined in the 2007 Lisbon Declaration, the research investigates how university autonomy is shaped by state policies in these three countries. The study is grounded in the qualitative research design, drawing on document analysis, semi-structured interviews, and content analysis of legislative frameworks and higher education experts’ perspectives- including those of professors and administrative personnel. Five core features of university autonomy policies were identified: Legislative control over university autonomy, Political appointments to administrative positions, gaps between policymaking and implementation, the impact of funding on financial autonomy, and the existence of formal rather than substantive academic autonomy in relation to quality assurance standards. Two primary explanatory factors emerged: the scarcity of university resources and the persistence of centralized management practices. The study is framed through systems theory, drawing on the work of Alex Clark, Michael Hogg, and Ron Stewart in University Autonomy and Public Policy: A Systems Theory Perspective. From this perspective, universities, government bodies, and policymakers are understood as interdependent components of the broader systemic network, where actions taken by one entity influence the functioning of others. This research contributes to the limited academic literature on university autonomy in the EU’s Eastern Neighborhood by offering a cross-country comparison aligned with European higher education standards.

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10.12973/eujem.8.2.129
Pages: 129-143
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