This article analyses the strategies of the four United Kingdom (UK) nations to mitigate the impacts of primary school closures and the shift to remote learning due to the outbreak of the Coronavirus disease (COVID-19) pandemic. A theoretical framework based on a combination of the field literature of strategy and public value was developed to analyze their initiatives. This is a qualitative and exploratory study, and its data was collected from each country’s website, research papers, and media news. The findings reveal five key areas of action: remote learning; keeping schools open to assist vulnerable students and key workers’ children; access to the Internet and electronic devices to mitigate the digital divide; free meals to disadvantaged learners; and students’ assessment. The analysis suggests that the four nations initially adopted a coordinated action and gradually followed three different paths: deliberate strategies, adjustment to the pandemic situation, and development of emergent strategies. The variegate of strategies show the innovative capacity of the countries and the search for public value. Further research is suggested to address the impact of the strategies.

This text aims to analyze the conditionalities of the New Public Management for the educational assessment policy in Brazil and the deepening of educational inequality with the outbreak of the Coronavirus disease (COVID-19) pandemic. Certainly, within the trajectory of educational policies, Brazil has a clear relationship with the conservative way in which the State and society were shaped. In the current scenario of the New Public Management, the new educational policy dictates an economic logic in the pedagogical factor, which uses business management methods for results, transforming it as a solution to measure the quality of teaching, for which it uses evaluation mechanisms. Aspects linked to the New Public Management such as efficiency, efficacy and effectiveness permeate the rationality of educational policy and, consequently, of the evaluative logic. Indeed, the centrality of the assessment conditioned the logic of curriculum standardization. These curriculum guidance indicators denote training based on skills and abilities that contribute to training that meets market demands.

This study investigates the quality of higher education institutes’ (HEIs’) administrative services by assessing student satisfaction in the context of Total Quality Management (TQM). Differences between students’ perceptions and expectations of administrative service quality are examined and discussed. A questionnaire survey was developed employing the SERVQUAL service quality model, the results of which were further enhanced by the application of importance-performance analysis (IPA). All five dimensions of the model were explored (reliability, assurance, tangibles, empathy, and responsiveness) with data from the 104 students from five Greek HEIs who participated in the survey. The results of the IPA complemented the survey research by enabling recommendations for importance and performance. The study’s findings indicate that students’ expectations are not met by the administrative services provided at the time of examination. A gap is observed between perceptions and expectations on all dimensions, indicating the necessity to make improvements to enhance service quality.

The COVID-19 pandemic imposed a paradigm shift on education delivery worldwide. In response to the pandemic, the government of Jamaica mobilised strategies to ensure that the nation was protected while continuing the education of the nation's children. One of the strategies was to implement remote teaching and learning. Online teaching and learning created challenges, especially for students from rural and marginalised communities. This research explored the experiences of accessing education in Jamaica's rural and urban primary (K-6) schools during the pandemic. Researchers aimed to answer the questions: To what extent has COVID-19 impacted access to continued education in your school? (b) How has the state's intervention facilitated continued education during COVID-19? (c) To what extent do the qualitative findings converge with the quantitative results? Mixed-method research was employed for data collection and analysis. Purposeful sampling was used to select principals, teachers, and parents for this study. The findings of the study provided insights into how COVID-19 affected students' access and, the effectiveness of the government's response to continuing education online. Participants' contributions informed recommendations to the government on students' access to education during the onset of the pandemic in 2020, for the periods March to July and September to December.

This article approaches secondary Vocational Education & Training (VET) in Portugal from a historical-educational perspective, namely the professional courses introduced in 2004 in public secondary schools. Its implementation aimed to obtain a qualified technical workforce and to fight against the high failure rate and school dropouts registered in technological courses. It was also proposed, to complete 12-year compulsory education, qualifying students for the exercise of a profession as level IV technicians of the national qualifications framework (NQF). As a result, the number of students enrolled in this modality has progressed from a residual value of 10% in 2004 to 39.7% in 2018. On average, its attendance in the European Union (EU) was 54.6%, with special emphasis on Finland and the Czech Republic, whose indicators were, 71.6% and 71.3%. With the emergence of the COVID-19 pandemic came the unplanned closure of schools in the spring of 2020, imposed to protect the well-being of society, but which caused discontinuities. This research concludes by taking into account professional education in Portugal and the EU in the context of the COVID-19 pandemic, also considering the opinion of educational actors (course directors, teachers, and students) on the functioning of VET in Portugal.

This study is aimed to find out the mediating role of work-life balance in the relationship between job stress and career satisfaction. The responses of high school teachers to career satisfaction, work life balance and work stress scales were utilized in the study. The data was analyzed using SPSS 26, Lisrel 8.80 and Jamovi 2.3. According to the results, one of the important determinants of teachers' career satisfaction is the work-life balance; there is a negative relationship between job stress and career satisfaction, and as the job stress increases, the work-life balance decreases. Finally, in the model, it was found that teachers’ job stress has a direct effect on career satisfaction, but also has an indirect effect through work-life balance. Based on all these results, educational organizations need to reorganize the work environment and conditions that will provide career satisfaction and work-life balance to their employees. However, while making these arrangements, it is of great importance to eliminate or even remove the factors that create job stress.

We know that school principals are critical to school success and must have the appropriate knowledge, skills, and dispositions to lead effectively. However, research shows that identifying these potentially effective leaders is difficult. Furthermore, little is known about the motivations and experiences of aspiring school leaders. This study, conducted at a university in the Southeast United States, aims to understand better the lived experiences and motivations of aspiring public and private school leaders enrolled in graduate principal preparatory programs. Through phenomenological document data analysis of 38 written narratives from 19 participants, the authors revealed several common experiences contributing to participants’ leadership identity development: early life leadership experiences, exposure to models of leadership, and leadership opportunities in their professional lives. Findings also support existing literature on the altruistic motivations of school leaders. Finally, the authors discuss implications centered primarily on growing the principal pipeline, suggesting a focus on youth/student leadership opportunities and teacher/staff leadership experiences.

This study delves into the role of leadership in addressing disparities in higher education arising from the post-COVID-19 era, as experienced by Vietnamese lecturers. Drawing on qualitative data obtained through semi-structured interviews with 15 university lecturers across diverse regions and institutions in Vietnam, the research aimed to capture the essence of effective leadership behaviors during this unprecedented crisis. The study is underpinned by the Transformational Leadership Theory and Sociocultural Theory. Findings underscore the significance of visionary and inspirational leadership, emphasizing a clear direction amidst adversities. The importance of empathetic and supportive leadership, active faculty engagement, flexibility, commitment to capacity-building, and transparent communication emerged as paramount. Viewed through the theoretical frameworks, the results elucidate how leadership strategies resonated with both universal leadership principles and culturally specific Vietnamese values. The implications drawn highlight the need for adaptive and culturally attuned leadership in crisis scenarios, especially in academic settings. Though the study offers a profound understanding of leadership in a post-pandemic Vietnamese educational context, it also recommends expanded, diverse, and cross-cultural investigations to provide a more holistic perspective in future research endeavors.

Due to the tremendous attack of the COVID-19 pandemic worldwide, educational institutions struggled noticeably to cope with its associated predicament. In the initial stage of the pandemic attack, knowledge about Coronavirus and its socio-economic effects was scarce, and school leaders lacked adequate training on crisis management during a pandemic. Thus, the pandemic posed a dilemma and an ultimate test for educational leaders worldwide. This study aimed to explore the challenges secondary school leaders in Bangladesh encountered during the COVID-19 pandemic, and their leadership strategies to cope with the crisis. The ‘measurement model of crisis leadership’ was applied as the conceptual framework. Using a qualitative approach and thematic analysis framework for data analysis, the study revealed leaders’ considerable academic, financial, and socio-emotional challenges. The leaders were found to apply certain crisis leadership attributes consistent with the ‘measurement model of crisis leadership’. However, the study identified the absence of inclusiveness’ in the framework, thereby proposing the inclusion of ‘equity and social justice’ in the existing framework since leaders' ability to ensure equal access to all students appeared essential during the crisis. Finally, this study brings the recommendations for policy-level reformation in school leadership training on crisis management in Bangladesh to develop leaders’ competence for managing risk effectively and maximizing risk-reduction actions required during critical times.

Knowledge is increasingly a valuable asset that transfers among nations. This trend has led to challenges in producing the best graduates and competition among organizations to retain these talents. These global trends require skilled and highly productive employees. The Malaysian education sector is no exception to these changes, as academic functions are crucial in universities. The success of universities in accomplishing their goals depends on highly motivated and committed academics. Several past studies have identified the significance of quality of work life (QWL) in building a more committed and productive workforce in the education sector. However, studies on QWL and how organizational commitment (OC) reinforces its effect on job performance (JP) among academics in Malaysian research universities (RUs) are limited. Therefore, this inquiry explores the correlation between QWL, OC, and JP. A questionnaire was utilized for data collection from 387 academics, and the data were analyzed using SPSS 21.0. The findings reveal that QWL has a significant influence on OC and JP. Additionally, OC significantly influences JP and partially mediates the relationship between QWL and JP. As a result, improved QWL of the academics is necessary for enhancing their OC and JP.

School leadership in Nepal is shaped by sociocultural, institutional, and resource-related challenges. This study fills a gap in the literature by examining leadership dynamics within this unique and diverse educational context. Guided by resilient leadership theory as a referent, this qualitative case study, grounded in a constructivist paradigm, involved semi-structured interviews with public high school principals to investigate their workplace challenges and coping strategies. The findings reveal challenges including sociocultural and gender biases, teachers’ resistance to modern pedagogical practices, and resource limitations. They navigate these challenges through strategies of humility, intrinsic motivation, and collaborative partnerships. The findings highlight the need for systemic reforms to promote gender equity, enhance professional development, and increase resource allocation. This study presents a resilient and adaptive leadership framework for policymakers, emphasising the need to implement gender-inclusive policies and leadership training programs to address the challenges faced by principals in their diverse educational contexts.

This study examines the characteristics, challenges, and strategies of school leadership in Cambodian high schools, with a focus on leadership in resource-constrained settings. Using a qualitative case study approach, the research investigates how principals in six northwestern provinces implement leadership practices to improve educational outcomes. Data were collected through semi structured interviews with 21 principals and analyzed via thematic analysis. Key findings reveal that visionary approaches, collaborative cultures, data-driven decision-making, and resilience characterize effective leadership. Challenges such as limited resources, variable teacher quality, and insufficient professional development hinder progress. The study contributes to educational leadership theory by highlighting the critical role of tailored leadership development programs and resource management in transforming underperforming schools. Practical implications include recommendations for policymakers to expand leadership training, enhance community engagement, and prioritize funding for underperforming schools. This research offers valuable insights for improving leadership in post conflict and resource-limited educational contexts.

This study investigates the role of educational leadership in supporting student mental health and promoting equity within schools. It examines three leadership models, transformational, trauma-informed, and equity-focused leadership, and their effectiveness in fostering inclusive school environments. By synthesizing recent empirical studies, this review identifies strategies that enhance student engagement, emotional resilience, and academic performance. The findings reveal that schools with proactive leadership in mental health experience improved student well-being, reduced behavioral challenges, and higher academic success. However, barriers such as resource constraints, inconsistent policy implementation, and a lack of specialized training for school leaders hinder the full integration of mental health initiatives. These challenges disproportionately affect marginalized student populations, underscoring the need for leadership approaches that address systemic inequities in education. This review emphasizes the importance of embedding mental health within broader school policies and practices. By prioritizing psychological safety, fostering strong school-community partnerships, and ensuring equitable access to mental health resources, educational leaders can create sustainable, supportive learning environments. The study offers practical recommendations for policymakers and school administrators to strengthen leadership practices that bridge the gap between academic achievement and student well-being. This research contributes to the ongoing discourse on student mental health and equity, advocating for school environments that nurture both academic and emotional growth.